Submitting the order with my requested specifications was really easy to do. I might have entered my email wrong because I never received any of the messages that the maker sent, which is why I gave communication 3 stars. The part has all the rigidity and softness that I expected, it fit perfectly on my Vive. Adam went out of his way to bring it directly to my house since I live nearby which I really appreciate. Infinite Fun Space Laboratory really went above and beyond to complete this order. Should I need something printed again they are going to be my first stop.